Frequently Asked Questions
Please find below answers to the most frequently asked questions about the Ugears range of models.
If your question is not covered here, please email or give us a call and we’ll be glad to help.
What age group are our models suitable for?
Children can build some of the simpler models independently, while more complex models are best assembled with adult assistance.
We offer a dedicated collection for children aged 6+, designed to demonstrate how everyday mechanisms work, such as pendulums, gearboxes and other moving systems. Check out our kids colouring models here.
Do I need to cut parts out of the boards with a knife?
No. All parts are laser pre-cut and can be pressed out by hand. The pieces are held in place with small connecting tabs.
If a part feels difficult to remove and you’re concerned about breakage, you can carefully cut the connecting tab with a craft or modelling knife.
Do you have any assembly tips?
Yes. For best results:
- When removing parts, press from the side with the thicker cut lines
- Check gears and moving components for small burrs and lightly sand if needed
- Wax all gears and moving parts to ensure smooth operation
- To fit rubber bands into small openings, gently stretch them first to make them thinner.
These steps help prevent jamming and improve overall performance.
Can I paint or stain the models?
Yes, Ugears models can be painted, stained or decorated. Recommended finishes include:
– oil-based paint pens
– acrylic paint markers (fine and wide tips)
– acrylic paints
– spray paints
– wood stains
Some paints and stains may absorb into the wood and cause swelling, which can affect moving parts. Apply finishes in thin layers and allow them to dry fully between coats.
Do I need any tools or glue to assemble Ugears models?
No tools or glue are required. Everything needed for assembly is included in the box.
That said, some builders like to use their own tools. A modelling knife can help with removing parts or trimming burrs, but Ugears kits already include punch pieces and sandpaper for these tasks.
What if I need spare or replacement parts?
Ugears kits are made primarily from plywood and may also include components such as metal springs, rubber bands, marbles, or other parts, depending on the model.
Extra parts are included for components used multiple times. If a unique piece breaks during assembly, you can request free replacement parts by completing our online form here. Replacement parts are prepared and shipped at no cost.
What materials are Ugears models made from?
All models are made from environmentally friendly plywood.
Ugears Loyalty Rewards Program
Our Loyalty Program is designed to give back to our most dedicated makers (that’s you)!
Every build, every purchase, every little interaction now earns you points you can turn into discounts and extra savings.
Earn points when you shop, follow us on social, write reviews and more. Plus receive 200 welcome points when you join!