This Privacy Policy describes how Ugears Australia collects, uses, and protects your personal information when you visit our website: https://ugearsaustralia.com.au.
Who we are
Ugears Australia is an authorised distributor of Ugears mechanical model kits, delivering Australia-wide. Our website address is: https://ugearsaustralia.com.au.
What personal data we collect and why
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string (hash) created from your email address may be shared with the Gravatar service to check if you use it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible publicly next to your comment.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this information.
Contact forms
If you use our contact form, we collect the information you submit (such as your name, email address, and message content) to respond to your enquiry.
Cookies
We use cookies to improve your experience on our site. These may include:
- Comment cookies: If you leave a comment, you can opt to save your name, email, and website. These cookies last for one year.
- Login cookies: When you log in, we store cookies to retain your login and display preferences. Login cookies last for two days, and screen option cookies for one year. “Remember Me” extends login cookies to two weeks.
- Editor cookies: If you edit or publish an article, a temporary cookie will be saved. It contains no personal data and expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.) from other websites.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content if you’re logged into their platform.
Analytics
We use website analytics tools (e.g., Google Analytics) to understand how visitors interact with our site. These tools collect information such as your IP address, browser type, referring site, and the date/time of your visit.
Who we share your data with
We do not sell your personal information. We may share it with trusted service providers who help operate our website (e.g., payment gateways, analytics providers, email marketing tools), under strict confidentiality agreements.
How long we retain your data
- Comments and their metadata are retained indefinitely.
- Registered user data (if applicable) is stored in user profiles and can be edited or deleted by the user or site administrator.
- Data from contact forms may be retained for customer service purposes.
Your rights over your data
You can request an exported file of your personal data or ask us to erase it (excluding data we must keep for legal or security purposes). Please email us at admin@ugearsaustralia.com.au for data access or deletion requests.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Data may be stored on secure servers in Australia or trusted overseas hosting environments.
How we protect your data
We implement appropriate technical and organisational measures to safeguard your information from unauthorised access, misuse, or loss. These include encrypted communication (SSL), regular software updates, and secure server infrastructure.
Data breach procedures
In the event of a data breach, we will follow the steps outlined under the Notifiable Data Breaches Scheme (Australia), including assessing the breach and notifying affected individuals and the OAIC (Office of the Australian Information Commissioner) if required.
Third parties we receive data from
We may receive information from third-party platforms (such as Google or Facebook) when you interact with us via ads or social media, subject to the privacy policies of those platforms.
Automated decision-making and profiling
We do not use your data for automated decision-making or profiling.
Industry regulatory disclosure requirements
We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Contact Us
For questions about your privacy or this policy, please contact:
Ugears Australia
Email: admin@ugearsaustralia.com.au
Phone: (08) 8234 9058
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